Empower people to reach their full potential.

Impact Summary from the Nonprofit Apprise is a state supported service which provides assistance to individuals seeking to understand their Medicare benefits. APPRISE staff conducted 5,452 Medicare counseling sessions, making 2010 the most productive year since Family Services began operating Allegheny County APPRISE in 2007. Participants in our Ways to Work program, which provides auto loans to low-income families who are otherwise unable to secure reliable transportation to work, improved their financial literacy scores by 59%. In addition, of those who repaid their loans, 82% had an increase in their credit rating as a result, making them more financially self-reliant. Psychiatric Rehabilitation facilitates an individual�s recovery efforts by assisting in developing and fulfilling life goals. The program uses an approach that emphasizes the role each person plays in their own recovery. In the past fiscal year, 94% of program participants self-reported an increase in their recovery skills as a result of their participation in the Psychiatric Rehabilitation program. Our Intellectually and Developmentally Disabled (IDD)Department successfully completed the Office of Developmental Programs licensing process and was awarded a full license for the next year, enabling the Intellectual and Developmental Disabilities Residential program to continue providing accessible, modern homes in the community for fifty-seven individuals. The Mobile Medication Team fosters recovery among individuals with chronic and severe mental illness by providing in-home medication management and medication education. Individuals receiving services through the Mobile Medication Team experienced a 57% decrease in critical incidents, e.g., hospitalizations, homelessness, legal involvement, and use of crisis services.